Appointments

 

For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.

This will help us to be more efficient by making an appointment available to you when you need it the most.

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an Appointment

Book an appointment

Patients complete a request online or by speaking to a care navigator. The GP-led triage team reviews it, determines the appropriate care pathway, and GP assistants or triage navigators then contact you.

Detail your issue as much as possible to help the GP understand your concerns. If you don’t wish to tell our care navigators your issue. We strongly advise you use the online form. Your request will be reviewed, and you will be contacted with the decision.

Ways to book

  1. Request an appointment online
  2. Telephone: 020 8176 9110

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

Please be aware that our GPs will always call to assess the home visit request first.

If you need a home visit, you can help us by contacting the practice before 10am.

  1. Request using the GP online system
  2. Telephone: 020 8176 9110

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby.

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

To cancel your appointment:

  1. Use your NHS account (through the NHS website or NHS App)
  2. Cancel using the GP online system
  3. Phone us on 020 8176 9110

Out of Hours

Enhanced Access

Evening and weekend appointments are available for GP and nurses through the Walthamstow Central PCN Extended Access service.

Appointments to this service are booked through the practice. Complete an online form and you can request for this service. 

See our appointments page to book through the practice

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

Chaperones

You are very welcome to be accompanied by a trusted friend or relative at your consultation if you wish.

Read our Chaperone Policy